RingCentral Expands AI Receptionist with Shopify, Calendly, WhatsApp Integrations
RingCentral has enhanced its AI Receptionist (AIR) platform by integrating it with Shopify, Calendly, and WhatsApp, broadening its capabilities in handling customer service for small and mid-sized businesses. New features also include language detection and expanded coverage for SMS and call queues. The updates aim to automate routine customer inquiries and streamline front-desk operations.